Shop Nursery Design Ideas

Shipping Information

We want your shopping experience at GreenPea Baby to be easy and affordable!

Our Rates:

    Free Shipping on all orders over $50!(shipping via standard shipping)

    Orders under $50—you choose the best option for you!

    Standard Shipping $6.95
    Expedited Fed Ex Second Day* $21.95
    Local Pickup - Free

*Standard Shippingwill ship USPS, Fed Ex or UPS. Items that ship direct from the manufacturer may take longer.
*Second Day Shippingdoes not include the first day for processing.  So if you order on a Wednesday after 3pm, the order is processed on Thursday.  If you selected second day, your order will arrive on Monday.
*Some items that ship direct from the manufacturer are not eligible for expedited shipping options.  Items weighing over 20 lbs. or large boxes are not eligible for  second day shipping.  Typically this includes items such as furniture, car seats, and strollers.  If you would like expedited service on a large item, please call for a quote.

How long does it take to process my order?

Most items, if ordered prior to 1:00pm EST, will leave our store the same day or within 2 business days. Even though the majority of our orders are processed the same day, please allow up to 2 business days for processing. Please note that our store is closed on Sundays and the following holidays: Thanksgiving, Christmas, New Years.  As such, we are not able to process orders until the following business day.  Please take this into consideration when placing your order and selecting your shipping method.  

How long will it take to get my order?

Depending on where the item is shipping, typical transit times range from 3-7 business days. You will receive tracking that will provide you with an estimated day for delivery. Some of our items that ship direct from the manufacturer may take a little longer but typically arrive within 3-7 business days unless it is a personalized or a made-to-order item. More detailed shipping information is available under the "Shipping" tab for each item sold online.

Where do we ship from?

The majority of items on our website will ship from our store in Cary, NC. Some special order items and certain lines that we carry will ship direct from the manufacturer. If you have an order that contains some items that ship from us and other items that ship direct from the manufacturer, we will let you know. You will receive tracking on your packages regardless of their origination.

Can I cancel my order?

Orders typically leave GreenPea Baby within 1-2 days. We work very hard to get your order out the door as quickly as possible. If you need to cancel your order, please let us know as soon as possible. If your order has shipped, we will be unable to cancel the order. You will need to receive the shipment and call for a Return Authorization Number. Please see our return policy for more information.

Expedited Shipping

We know, we have all been there before—you waited until the last minute or something is just so cute you can’t wait any longer to get it! No worries, we offer affordable expedited shipping options. Please note, expedited shipping is subject to the scheduled pickup of the carrier. If you order on Thursday and want it delivered in two days, this will not arrive until Monday because the carrier does not count Saturday.
*If an item ships direct from the manufacturer, expedited shipping may not be an option.  When you are on the product detail page, click the shipping tab and if the product ships direct from the manufacturer, please call before choosing 2nd day or overnight shipping.  If you do select this options and the manufacturer can't meet the shipping requirements, we will call you and refund the difference.

Do you ship outside the U.S.A?What about Alaska, Hawaii or PO Boxes?

We currently do not ship outside the U.S.A. For items shipping to Alaska, Hawaii or PO Boxes, your items will ship USPS. For items that are not oversized, you will be charged the Standard Shipping Rate. For a detailed shipping quote please email us before placing your order. Free Shipping is not an option for orders shipping to Alaska, or Hawaii.

Freight Delivery

Items such as furniture and oversized products will be shipping to you via Freight Delivery.  Standard freight delivery is delivered to your home curbside, not inside your home. If this type of shipping is selected, it is important that you have people present that can assist with the delivery and removal from the truck. If inside delivery option is available and selected, your item will be delivered into your home over the first threshold. Regardless of the type of delivery, you must inspect both the box and the furniture immediately upon receipt. If there are damages to boxes or furniture, it must be noted on the bill of lading at the time of delivery and we must be notified within 24 hours at 1-800-273-6489.

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